The warranty of our products is 24 months for all items listed in this online store from the date of purchase. This warranty covers manufacturing defects on the item: (cracks if the product was used correctly)

Please note that the warranty does not cover:

  • Normal Wear and Tear: The warranty typically does not cover damage resulting from normal wear and tear or from the misuse or mishandling of the product.

  • Misuse or Neglect: If the product has been used in a way that it was not intended for, or if it has been neglected (e.g., not following care instructions), the warranty may be void.

  • Unauthorized Repairs or Modifications: If the consumer or a third party performs unauthorized repairs or modifications to the product, the warranty may be void.

  • Expiration of Warranty Period: Once the two-year warranty period expires, the consumer may no longer be entitled to free repairs, replacements, or refunds.

  • Damage Caused by External Factors: The warranty may not cover damage caused by external factors such as accidents, natural disasters, or other events beyond the control of the manufacturer or seller.

  • Commercial Use: If the product is intended for personal use and is used for commercial purposes, the warranty may not apply.

  • Failure to Follow Maintenance Instructions: If the product comes with specific maintenance or care instructions, failure to follow these instructions may void the warranty.

To have replacement covered under this warranty performed, please use our contact form in the email. Please, specify your name, address, order number, or purchase documents and a detailed description of the issue.